Weatherization and Climate Impact Program Assistant

General Statement

The Weatherization and Climate Impact Program Assistant is responsible to assist with the daily work of the Climate Impact Programs - 3EThermal, Weatherization, and MileageSmart. This position assures accurate and timely processing of the Department’s transactions, workflow and supports data analysis. The Weatherization and Climate Impact Program Assistant reports to the Weatherization Office/Program Manager and works closely with the clients, Weatherization and Climate Impact Director, Business Manager, 3E Thermal Program Manager, Operations team and vendors.

Essential Functions

    • Receives and follows up on inquiries to the program by phone, mail and walk-ins; maintains excellent relationships with statewide counterparts and partner agencies, and referral sources.
    • Corresponds with clients to facilitate eligibility, evaluates client applications, inspects and interprets a variety of source documents, properly identifies, classifies and extracts includable income according to federal and state program guidelines,
    • Creates and maintains client files in Hancock software system and 3EThermal database.
    • Maintains orderly documentation and files
    • Creates and maintains excel spreadsheets to track data and supports analysis.
    • Performs quality control checks to office files to ensure completeness and compliance.
    • In preparation of annual monitoring, assures that all completed client files include all the necessary and appropriate documentation in accordance with established program guidelines.
    • Scans completed client files and maintains digital file storage system and databases.
    • Maintains participant confidentiality
    • Makes recommendations to improve process and impact outcomes while maintaining program integrity

    Other Duties

    • Represent the Weatherization and Climate Impact Department in AD-HOC Agency Committees
    • Assist in organizing events and meetings
    • Maintain adequate office supplies
    • Maintain professional work environment
    • Other Duties as assigned


    • Associates degree or equivalent in business administration, financial management, or human services; B.A. or B.S. preferred, minimum of five years related work experience
    • Excellent written and oral communication skills
    • Excellent knowledge of excel, word processing and data base computer operations
    • Demonstrated sensitivity to the challenges faced by low-income individuals
    • Ability to represent the agency, and to work as part of a team and under direction
    • Ability to maintain a positive work environment
    • Ability to maintain focus and productivity in an “open office” environment
    • Ability to be flexible and to work independently
    • Ability to work effectively with a variety of personalities and work styles


    • DATES OF POSTING: 4.19.22 – 4.27.22, Open Until Filled
    • POSITION: Weatherization and Climate Impact Program Assistant
    • LOCATIONS: Gable Place/Barre, VT
    • PROGRAM: Weatherization
    • SCHEDULE: Full Time, Regular, 40 hours a week
    • CLASSIFICATION: Non - Exempt (hourly)
    • WAGE: $16.91-$19.43
    • MINIMUM QUALIFICATIONS: See Job Description
    • LOCATION: Barre, Vermont

    Capstone Community Action is an Equal Opportunity Employer and Provider. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.

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