Housing Support Services Specialist
DATES OF POSTING: 08/07/2020 – 08/18/2020, Open Until Filled
NUMBER OF POSITIONS: 2
POSITION: Housing Support Services Specialist
BARGAINING UNIT POSITION: No
LOCATIONS: Barre, VT and Morrisville, VT
PROGRAM: Family Community Support Services (FCSS)
SCHEDULE: Full time, 40 hours per week, through 12/31/2020
WAGE: $16.97 - $19.72 per Hour, based on education and experience
MINIMUM QUALIFICATIONS: See Job Description
Program: Family Community Support Services (FCSS)
Job Title: FCSS Housing Support Services Specialist
Last Review Date/Update/Change of Job Description: NEW
-COVID19 Limited Service Position Through 12/31/2020-
A. General Description
The FCSS Housing Support Services Specialist will assist community members whose housing was lost or threatened as a result of COVID-19 to access emergency funding in order to obtain or retain a stable living situation. The Housing Support Services Specialist works as part of a team and reports to either the Family/Community Support Program Director or a designee.
B. Essential Functions:
1. Screen inquiries to the agency Housing line, contacting and assessing applicants as necessary to determine best course of action to solve housing crisis. Assist applicants in applying for appropriate programming or funding sources. Provide information and referrals to other programs in-house and in the applicant’s service area.
2. Involve and represent CVCAC in the broader community while increasing awareness of low-income issues. Promote participation of the low-income constituency in community affairs and governmental processes.
C. Roles and Responsibilities
Maintain efficient and consistent program coverage offering a welcoming and helpful presence.
Engage families and individuals in a meaningful dialogue for the purpose of mutually assessing their needs.
Identify and/or providing appropriate services and referrals.
Provide participant support while following pandemic-related restrictions and safety protocols from home or at other locations when appropriate.
Maintain quantitative and qualitative record keeping for all services, and file timely programmatic and financial reports as required by funding sources and Capstone.
Maintain family and individual confidentiality within Capstone guidelines.
Attend required trainings and events.
Attend community meetings where low-income issues are addressed.
Participate in collaborations that increase knowledge of our services as well as other’s.
Participate in activities that increase awareness of low-income issues.
D. Other Duties
1. Perform other duties as assigned.
A Bachelor’s degree in a related human service field, or four years’ experience in human services/human development are preferred.
Good oral and written communication skills, with direct service experience preferred.
Knowledge of Central VT community resources.
Comfort and experience with technology, tele-work applications, and on-line systems.
A home telephone, reliable internet, reliable insured transportation, and a valid VT driver’s license.