Fuel Programs Clerk



DATES OF POSTING: 09/04/2020 – 09/16/2020, Open Until Filled


POSITION: FCSS Fuel Programs Clerk



PROGRAM: Family Community Support Services (FCSS)

SCHEDULE: Full time, 40 hours per week, 10/1/20 – 4/15/21

CLASSIFICATION: Non-Exempt, Hourly

WAGE: $15.50 - $18.50 per Hour, based on education and experience



Job Description

Program: Family Community Support Services

Job Title: Fuel Program Clerk, Seasonal, Temporary, 40 hours/week

Pay Grade: NA

Last Review Date/Update/Change of Job Description: September 2, 2020

General Statement

Fuel Program Clerk is responsible for providing clerical support functions, assisting FCSS Fuel Program staff, and functioning as the liaison to fuel and utility vendors. Fuel Program Clerk is responsible for maintaining and updating records and files according to the appropriate program regulations. Clerical Assistant is part of the FCSS and Capstone team, works closely with the Accounting Manager, and is responsible to the Energy Services Coordinator.

Essential Functions

Ensure timely and smooth payments to vendors of energy and fuel assists obligated by Capstone Fuel Program staff.

Match invoices from vendors to fuel ordered by FCSS staff.

Update the client database with actual costs from the invoices.

Prepare payment drafts for the Finance department.

Reconcile fuel vendor accounts.

Research outstanding fuel orders in database.

File timely programmatic and financial reports in conjunction with FCSS program manager as required by funding sources and Capstone.

Assist Fuel Program staff by developing, preparing, typing, filing, and mailing, distributing reports, correspondence and other agency documents, and carrying out other duties related to the administration of the FCSS Fuel Programs.

Maintain and update paper and electronic participant records in an accurate and timely manner using the FCSS data bases such as PCAP.

Take general Fuel Program phone calls and inquiries and refer potential program participants to appropriate program services and other agency services and supports.

Provide backup phone assistance to local offices when necessary.

Ensure quality control checks and highest standards of quality service.

Other Duties

Participate in the Family Community Support Services Team events and meetings.

Other duties as required or assigned.


High school diploma or equivalent; some post-secondary education preferred.

Some experience in administrative or clerical work or office management.

Ability to communicate effectively in writing and verbally, including good phone etiquette.

Proficiency in Microsoft applications including Word, Excel, Outlook, and data base applications.

Strong organizational skills and willingness and flexibility to learn new skills.

Demonstrated sensitivity to the challenges faced by low-income people and commitment to the work of Capstone.

Ability to be flexible, work as part of a team, and under direction.

Good sense of humor, initiative, and ability to work in a fast-paced environment.

Must have reliable transportation and a valid driver's license.

Barre, VT

Our Locations

Washington County

20 Gable Place, Barre, VT 05641
1-800-639-1053 or (802) 479-1053

Lamoille County

250 Industrial Park, Morristown, VT 05661 1-800-639-8710 or
(802) 888-7993

Orange County East

P.O. Box 500, 22 Whistle Stop Way, Bradford, VT 05033
(802) 222-5419

Orange County West

PO Box 284, 12 Prince Street, Randolph, VT 05060
1-800-846-9506 or (802) 728-9506

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