Coordinated Entry Specialist


DATES OF POSTING: 03/17/2021 – 03/26/2021, thereafter open until filled




POSITION: Housing Coordinated Entry Specialist


BARGAINING UNIT POSITION: Yes, Union Position (Union dues are currently $19.06 bi-weekly after successful completion of orientation period)


LOCATIONS: Morrisville, VT


PROGRAM: Family and Community Support Services


SCHEDULE: Part-time, 32 - 36 hours per week


CLASSIFICATION: Non Exempt, hourly


HOURLY WAGE: $17.22 – $20.16 per hour





PROGRAM: Family Community Support Services

JOB TITLE: Housing Coordinated Entry Specialist Pay Grade: 3



A. General Description

The FCSS Housing Coordinated Entry Specialist will provide services for families and individuals experiencing a housing crisis as they enter the housing system. The Housing Coordinated Entry Specialist is a 32-36 hour position working with households experiencing economic difficulties to ensure they have fair and equal access, and are quickly identified, assessed, referred and connected to housing assistance based on their strengths and needs as quickly as possible. The position also includes advocacy, mediation, planning, creative confrontation, and connection families with resources. The Housing Coordinated Entry Specialist works as part of a team and reports to the Housing Team Leader.


B. Essential Functions:

Conduct pre-screenings prioritizing clients who are homeless. Record basic household information to determine immediate need, and eligibility for other assistance.

Conduct assessments to determine the amount and type of assistance and support that the individual or family needs to regain stability in permanent housing. Provide participant support at locations out of the office, if or as needed. Determine eligibility for agency programs.

Determine what initial referrals may be appropriate to meet a range of household needs in addition to shelter and housing, such as mainstream services (child care, parenting, employment, education, mental health, substance use treatment/recovery, legal services, etc.) and benefits (such as WIC, Reach Up, 3SquaresVt, SSI/SSDI, etc.). Assist client with accessing benefits where eligible.

Coordinate with Housing Counselor to schedule counseling when appropriate and track internal or external referrals.

Follow-up on initial referrals to prevent a household from “falling through the cracks.”

Involve and represent Capstone Community Action in the broader community. Develop and increase awareness of issues impacting people with low-incomes. Work collaboratively with area service providers, State agency employees, and other community based organizations.


C. Other Duties

Maintain quantitative and qualitative record keeping including data entry for all services, and filing timely programmatic and financial reports as required by funding sources and Capstone Community Action.

Maintain family and individual confidentiality within Capstone Community Action guidelines.

Participate in ongoing professional development. Continually seek out new and innovative ideas and learning to inform the ongoing development of housing programs.

Perform other duties as assigned.


D. Qualifications

A Bachelor’s degree in human services or comparable experience is preferred.

Demonstrated knowledge of human services, domestic violence issues, adult development, education and human service networks, and low income housing programming.

Demonstrated sensitivity to issues related to poverty and the barriers faced by people with low incomes.

Experience interpreting and applying complex rules or regulations is required.

Ability to integrate the mission of the assigned programmatic area with those of other programmatic areas is required.

Strong oral, written, and interpersonal skills are essential

Working knowledge of MS Office software including Excel, Access, and Word is required.

Willingness to occasionally travel throughout the state or work evenings and weekends.

A home telephone, reliable insured transportation, and a valid VT driver’s license are required.

Morrisville, VT

Our Locations

Washington County

20 Gable Place, Barre, VT 05641
1-800-639-1053 or (802) 479-1053

Lamoille County

250 Industrial Park, Morristown, VT 05661 1-800-639-8710 or
(802) 888-7993

Orange County East

P.O. Box 321, 22 Whistle Stop Way, Bradford, VT 05033
(802) 222-5419

Orange County West

PO Box 284, 12 Prince Street, Randolph, VT 05060
1-800-846-9506 or (802) 728-9506

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