Coordinated Entry Specialist
DATES OF POSTING: 03/17/2021 – 03/26/2021, thereafter open until filled
NUMBER OF POSITIONS: 1
POSITION: Housing Coordinated Entry Specialist
BARGAINING UNIT POSITION: Yes, Union Position (Union dues are currently $19.06 bi-weekly after successful completion of orientation period)
LOCATIONS: Morrisville, VT
PROGRAM: Family and Community Support Services
SCHEDULE: Part-time, 32 - 36 hours per week
CLASSIFICATION: Non Exempt, hourly
HOURLY WAGE: $17.22 – $20.16 per hour
MINIMUM QUALIFICATIONS: See Job Description
PROGRAM: Family Community Support Services
JOB TITLE: Housing Coordinated Entry Specialist Pay Grade: 3
LAST REVIEW DATE/UPDATE/CHANGE OF JOB DESCRIPTION: 03-15-2021
A. General Description
The FCSS Housing Coordinated Entry Specialist will provide services for families and individuals experiencing a housing crisis as they enter the housing system. The Housing Coordinated Entry Specialist is a 32-36 hour position working with households experiencing economic difficulties to ensure they have fair and equal access, and are quickly identified, assessed, referred and connected to housing assistance based on their strengths and needs as quickly as possible. The position also includes advocacy, mediation, planning, creative confrontation, and connection families with resources. The Housing Coordinated Entry Specialist works as part of a team and reports to the Housing Team Leader.
B. Essential Functions:
Conduct pre-screenings prioritizing clients who are homeless. Record basic household information to determine immediate need, and eligibility for other assistance.
Conduct assessments to determine the amount and type of assistance and support that the individual or family needs to regain stability in permanent housing. Provide participant support at locations out of the office, if or as needed. Determine eligibility for agency programs.
Determine what initial referrals may be appropriate to meet a range of household needs in addition to shelter and housing, such as mainstream services (child care, parenting, employment, education, mental health, substance use treatment/recovery, legal services, etc.) and benefits (such as WIC, Reach Up, 3SquaresVt, SSI/SSDI, etc.). Assist client with accessing benefits where eligible.
Coordinate with Housing Counselor to schedule counseling when appropriate and track internal or external referrals.
Follow-up on initial referrals to prevent a household from “falling through the cracks.”
Involve and represent Capstone Community Action in the broader community. Develop and increase awareness of issues impacting people with low-incomes. Work collaboratively with area service providers, State agency employees, and other community based organizations.
C. Other Duties
Maintain quantitative and qualitative record keeping including data entry for all services, and filing timely programmatic and financial reports as required by funding sources and Capstone Community Action.
Maintain family and individual confidentiality within Capstone Community Action guidelines.
Participate in ongoing professional development. Continually seek out new and innovative ideas and learning to inform the ongoing development of housing programs.
Perform other duties as assigned.
A Bachelor’s degree in human services or comparable experience is preferred.
Demonstrated knowledge of human services, domestic violence issues, adult development, education and human service networks, and low income housing programming.
Demonstrated sensitivity to issues related to poverty and the barriers faced by people with low incomes.
Experience interpreting and applying complex rules or regulations is required.
Ability to integrate the mission of the assigned programmatic area with those of other programmatic areas is required.
Strong oral, written, and interpersonal skills are essential
Working knowledge of MS Office software including Excel, Access, and Word is required.
Willingness to occasionally travel throughout the state or work evenings and weekends.
A home telephone, reliable insured transportation, and a valid VT driver’s license are required.